Call centre burnout solved in minutes
Workplace massage that helps call centre teams handle the physical toll of customer support, performance targets and headset strain.
Your agents are burning out faster than hiring
The resignation letter citing "I can't take the stress anymore." Another good agent walking away after 18 months because dealing with angry customers while hitting impossible targets finally broke them. That collective tension radiating from headsets where people spend their days being everyone's punching bag.
You know the cycle. Another expensive recruitment round, another training period, another agent who'll be gone within two years. The usual fixes don't address call centre reality. Pizza parties don't heal the stress from hostile customers.
Call centre stress lives in the body. Those shoulder knots from hunching over keyboards during back-to-back calls. The neck strain from headset pressure during eight-hour shifts. The physical manifestation of absorbing anger, hitting targets, and being monitored constantly needs physical relief.
annual attrition rate in Australian call centres
cost to replace a single call centre agent
of call centre staff report musculoskeletal issues
months average tenure for call centre agents
We fix that. In 15 minutes.
At your desk.
Massage that transforms exhausted agents into resilient customer service heroes. Therapists who understand call centre pressure, real relief for headset strain, and support for people who handle challenging customers all day.
How workplace massage beats agent burnout
We understand the performance pressure, the disgruntled customers, and the physical toll of sitting in headsets for eight-hour shifts. Our therapists specialise in call centre-specific tension patterns from headset strain, screen-heavy work, and the shoulder stress that comes from absorbing customer frustration.
Every session targets the physical stress that builds from managing difficult calls, hitting performance targets, and maintaining professionalism in a metrics-driven environment. When your agents can physically release that tension, they show up more resilient, patient, and able to handle challenging customers without breaking.
The result is reduced turnover, fewer stress leave claims, and call centre teams who stay longer because someone finally addresses the toll this work takes on their bodies. Your retention improves while your agents get the relief they need to keep helping customers.
Here’s what everyone asks before booking
Absolutely! We're proudly Adelaide-based and provide workplace massage services throughout Adelaide's call centre and customer service sector. From Adelaide CBD contact centres to customer service operations across Adelaide's business districts, we understand the local call centre culture and the pressure of maintaining service levels while managing costs. As a local Adelaide company, we offer the personal service Adelaide call centres appreciate.
Each massage station needs approximately 2m x 2m, less space than a workstation setup. We can work in break rooms, quiet corners, or alongside agent desks. Our setup is designed for call centre environments and works around cables, equipment, and workspace constraints.
Workplace massage is performed fully clothed using specialised massage chairs. No oils, no changing rooms, no disruption to professional attire. Agents receive effective treatment while staying ready for calls, meetings, or unexpected volume spikes.
Our massage chairs operate quietly alongside call centre workstations and don't disrupt phone conversations or performance monitoring. Sessions can be scheduled during breaks, shift changes, or quieter periods. Therapists understand call centre environments and work around headsets, performance targets, and call flow requirements.
We completely understand call centre priorities. Sessions can be paused immediately for high call volumes or urgent situations, and therapists are trained to work around the unpredictable nature of customer service demands. Many agents find even brief sessions help them handle difficult customers more patiently.
We offer flexible scheduling including early morning, evening, and weekend sessions to accommodate all shift workers. This ensures every team member gets consistent relief regardless of their roster, maintaining team wellbeing across round-the-clock operations.
Absolutely. Regular workplace massage addresses the physical toll that contributes to agent burnout including headset strain, sitting fatigue, and stress from performance monitoring. Call centres report improved retention and reduced recruitment costs among teams receiving regular massage.
Our statistics come from recent industry research including ACXPA's Australian contact centre industry reports, Telco News analysis of agent burnout costs, ACXPA's contact centre best practice reports, and Aon Insights research on call centre turnover. All sources reflect current challenges facing Australian call centre operations.
We're an Adelaide-based workplace massage company serving call centre teams across Australia. From our Adelaide headquarters, we coordinate regular workplace massage programs for customer service teams throughout Adelaide and nationwide. Whether your call centre is in Adelaide Hills, Adelaide CBD, or anywhere from Sydney to Perth, we have therapists who understand both the performance pressures and physical demands of Australian call centre operations.
